Hound & Hare Outfitters accepts returns for credit or refund (excluding shipping and processing charges) on purchases made directly from Hound & Hare or through our company website or at shows. Product for return should not be custom, visibly worn or damaged. For a refund, the original packing slip and invoice must be returned along with the product within 14 days of purchase. Purchases returned after 14 days and up to 30 days from purchase date are eligible for store credit or exchange only. International returns must be sent back via UPS. We can only issue credit to the original form of payment. If you have questions or concerns, please call at 859.913.6408.
Hound & Hare Outfitters accepts exchanges as long as the product is not custom, visibly worn or damaged. The exchange must be made within 30 days of purchase. Please include a note in your package indicating the size and style, or item that would would like, in addition to a return address and telephone number. We will then send you the replacement product as soon as possible.
All Returns & Exchanges should be mailed to:
Hound & Hare Outfitters
108 Autumn Hills Way
Nicholasville, Kentucky 40356