Shipping:

International shipping is available and will be calculated on a case by case basis or at checkout.  For International orders, please read about applicable taxes and duties below.

Taxes and duties on international orders

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer (even if you refuse any shipments upon delivery).

If you order items for delivery outside the United States, they may be opened and inspected by customs authorities and may be subject to import duties and taxes which are levied when the delivery reaches the specified destination.

You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

 

Returns:

Hound & Hare accepts returns for credit or refund (excluding shipping and processing charges) on purchases made directly from Hound & Hare or through our company website or at shows. Product for return should not be custom, visibly worn or damaged. For a refund, the original packing slip and invoice must be returned along with the product within 30 days of purchase. Purchases returned after 30 days and up to 45 days from purchase date are eligible for store credit or exchange only. International returns must be sent back via UPS. We can only issue credit to the original form of payment. If you have questions or concerns, please call at 859.913.6408.

Exchanges:
Hound & Hare Outfitters accepts exchanges as long as the product is not custom, visibly worn or damaged. The exchange must be made within 30 days of purchase. Please include a note in your package indicating the size and style, or item that would would like, in addition to a return address and telephone number. We will then send you the replacement product as soon as possible.

All Returns & Exchanges should be mailed to:

Hound & Hare Outfitters
Attn: Returns/Exchanges
1067 N Main Street, #236
Nicholasville, Kentucky 40356